Privacy Policy
Effective Date: June 2025
This Privacy Policy describes how NewAICodes ("we", "us", or "our") collects, uses, and protects your information when you use our website and services.
Information We Collect
- Personal Information: such as name, email address, and account details when you register or contact us.
- Usage Data: information about how you use our website and services.
- Cookies: to enhance your experience and analyze site usage.
How We Use Your Information
- To provide and maintain our services
- To communicate with you
- To improve our website and services
- To comply with legal obligations
Information Sharing
We do not sell or rent your personal information. We may share information with trusted third parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.
Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Your Rights
You may access, update, or delete your personal information by contacting us. You may also opt out of certain communications at any time.
Data Deletion & User Control
You have the right to request deletion of your personal and business data. Chatbot knowledge documents, training files, conversation transcripts, and leads can be removed directly within your chatbot studio. To request a complete purge of your account, credentials, and associated data, contact support@newaicodes.com. All verified data deletion requests are completed within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@newaicodes.com.